Clik here to view.
How Learning Well Can Improve the Experience for Customers
The goal of learning in any workplace is to be, well, better. Better at serving customers. Better at increasing efficiency. Better at employee development. Better at staying ahead of the competition....
View ArticleClik here to view.
Psychology & Technology: 4 Ways to Engage Learners With Gamification
Gamified learning has been in the public eye for a while now. The term was coined in 2002 by Nick Pelling, a programmer, but most most people probably became aware of gamification around 2010, when...
View ArticleClik here to view.
Adaptive Learning: What Is It And What Does It Mean For Your Learners
Recently, workplace learning expert Donald Taylor released the results of his annual L&D Global Sentiment Survey. In that survey, Taylor asked 885 people from 60 countries one single question:...
View ArticleClik here to view.
4 approaches for learning to learn
The term “learning to learn” often causes looks of confusion. Most people will state that they “know how to learn” – obviously so, as they have managed as functioning adults up until this point in...
View ArticleClik here to view.
Beyond Buzzwords: The Down & Dirty Realities of Modern Learning
We all know the latest L&D buzzwords, don't we? You may be building an agile, embedded, microlearning course that's gamified and social! Or, are you creating learning journeys enhanced by...
View ArticleClik here to view.
The business of learning: Building a profitable training center
Often we when think of enterprise learning, our minds go to "employee training," but in our digitally and globally connected world, this is a sweeping over-simplification. The definition and boundaries...
View ArticleClik here to view.
The pros and cons of adaptive learning
Among the many areas drawing interest of late is that of adaptive learning. Enabled by technology advances, we can now begin to change learning on the fly. This can be a good thing, but it can also be...
View ArticleClik here to view.
Learning in the Now
One of learning’s biggest challenges has been becoming an integral part of people’s everyday work life. A legacy of traditional classes and courses has made it so employees tend to think of learning as...
View ArticleClik here to view.
Is your learning path a mission toward the best customer experience?
Have you thought about ways your learning paths support your customers? Sometimes we don’t connect the dots between what our employees are learning and the experience we expect them to deliver to...
View ArticleClik here to view.
Attend the Litmos session at ATD: Beyond Buzzwords
Here at Litmos, we've been talking quite a bit lately about moving "beyond buzzwords" to address the real-world modalities, methods, and technologies that shape and support modern learning, regardless...
View ArticleClik here to view.
Is your learning environment brain-friendly?
You may not often ask yourself what L&D pros have in common with neuro-scientists, but believe it or not, there's a bit of overlap! Modern developments in neuroscience give us exciting new insights...
View ArticleClik here to view.
ATD 2018: A Conference for the Books
This week, the Litmos team jet-setted to sunny San Diego for the 75th annual ATD International Conference and Exposition. This conference is the largest event for talent development professionals...
View ArticleClik here to view.
How to use training to accelerate employee performance
In today’s hyper-competitive environment, it’s of critical importance for people to stay at the top of their game. But how do you build that level of learning program -- one that engages and empowers...
View ArticleClik here to view.
Customer Experience: Training Beyond the Course
In 1999, Pine & Gilmore released The Experience Economy. In it, they argued that our business models have gone from agricultural, to product, to service. And they argued that the next transition...
View ArticleClik here to view.
Using Microlearning to Accelerate Productivity
You’re right in the middle of a big project at work, something you need to get done today, but — oh no — you can feel yourself getting hungry. You can’t work like this. You need to eat. So what do you...
View ArticleClik here to view.
Leverage your customer service superstars to train for success!
There are superheroes in your organization. They handle customer issues with ease and understand how to juggle many tasks at once. They turn an angry customer into a loyal fan. They find ways to...
View ArticleClik here to view.
Delivering Immediate, Continuous Learning
There is no denying that people simply access information much differently than they did just a few short years ago. Organizational learning has been a bit slow to adapt, but the shift is underway....
View ArticleClik here to view.
360-degree view of training
Things have changed Today's workplace has changed and there are many references to the "Modern Workplace" in a variety of publications. Yet, we as an L&D industry are still designing training from...
View ArticleClik here to view.
New Research Report: 2 Keys to a Successful Learning Strategy
Do you struggle to align your learning strategy with the larger goals of your company? Do you feel like learning lives in a silo? If so, you're not alone. While all organizations need to develop and...
View ArticleClik here to view.
The power of soft skills: Training on personality types
In enterprise learning, many companies emphasize functional training (i.e. "hard skills") that enable people to further their careers by expanding job-specific capabilities. This is extremely...
View Article