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6 Ways to Overcome Resistance to Gig Worker Training
Last year, model and cookbook author Chrissy Teigen put in a grocery order with a shopping service. She ordered 5 limes. She received 5 bags worth: 200 limes. Teigen’s response to this overabundance of...
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Does Your Sales Team Have Bad CX Habits?
Leaders want to deliver exceptional experiences. We all want to deliver for our customers, starting with a sales experience that builds trust between our organization and our buyers. After all, sales...
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What's Organizational Intellectricity & Why Does It Matter?
What’s going to make the difference for an organization? These days, it’s about two things: optimal execution and continual innovation. And I think about those in particular ways: to achieve optimal...
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What to Do When Partners Don’t Take Your Training
Your partners are the face of your brand. They sell your product, service it and market it. They’re the ones on the front lines, talking to your customers, and representing you. So it stands to reason...
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Essential Training KPIs You Should Be Measuring
Your leaders are demanding value for the money they invest in training. How do you demonstrate beyond doubt that your online training strategy is providing tangible return on investment? In this...
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Top 3 Reasons Your Salespeople Need Ongoing, Online Training
Picture this scenario. An employee gets hired as an Account Executive at a reputable and fast-growing startup focused on building autonomous vehicles. It’s October, the beginning of the last quarter...
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What's L&D's Role in Supporting the Brand Promise?
One of the robust issues for organizations is purpose. It’s become a rallying cry for organizations to address the dilemma of lack of ‘engagement’. Another important promoted issue, particularly in the...
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Your Culture Needs More CX Training
Business leaders are concerned about keeping up with future demands from customers, and rightfully so. In a recent survey conducted by The Conference Board, CEOs globally expressed concern over the...
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Why Gamification is a Natural Fit for Sales Training
Salespeople are notoriously tough. They have to be: it’s their job to hunt down prospects who will buy from them. They endure a lot of rejection along the way, and some sales compensation models still...
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SAP Litmos & TTEC Win Gold Brandon Hall Group Award
SAP Litmos is honored to take home the Gold Best Advance in Leadership Development Award in Brandon Hall Group’s 2019 Excellence Awards. We partnered with TTEC in this award submission because there...
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Smarter employee evaluation
What do you use as a basis for evaluation of employees? It’s easy to have a simple measure, such as customer rating, and compare employees on this basis. And this would be wrong for many reasons....
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Video Assessments: The Human Connection eLearners Need to Succeed
Anyone who has ever taught a class or managed training knows one thing: not all learners are stars in class. Some do well in training modules while others struggle. Some people test well and others...
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5 Ways Mobile Learning Helps You Connect with Your Remote Sales Team
More employees than ever are working remotely. According to Globalworkplaceanalytics.com, the number of employees who work from home has grown by 159% since 2005, more than 11 times faster than the...
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Training for a Mentally Healthy Workplace
Did you know mental illness is now recognised as a leading cause for workplace absences, sick leave and long-term work incapacity? These absences and the mental illness affecting workers can have a...
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Thinking Beyond the Course
A client bought some of my time, and we’re working with a series of regular meetings with me serving as a guide. One of the activities is looking at a suite of courses that are currently offered, and...
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5 Types of Learning Content You Should Buy Off the Shelf
A successful workplace training program should have custom-created content. After all, you need your employees to have knowledge specific to your organization and industry. You may have to develop...
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Training at Non-profits: How Girl Scouts San Diego Empowers its Volunteers
Click image to play video. When Girl Scouts San Diego (GSSD), was looking for a way to train its troop leaders, the organization faced a challenge: Girl Scout troop leaders are volunteers. Non-profit...
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Training to Create a Barrier-free Work Environment
Did you know that nearly one in five people are living with disability? Maybe that sounds high to you. You might think you don’t encounter that many people with a disability in a given day. Now...
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SAP Litmos a Leader in G2’s 2019 Corporate LMS Grid
We at SAP Litmos are leaping into fall with high energy and tons of momentum! To start the season off right, we were just named a Leader in G2’s Fall 2019 Corporate LMS Report. If you’re not...
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Your Company's Growth Demands CX Training
We joke about the way some people can just get things to go their way simply by being them. You know, that guy Joe, he had no business getting that meeting with the big client, but he basically charmed...
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